we only ask for 48 hours cancellation notice!

Torbay Lodge Guest House

01387 253922

31 Lovers Walk, Dumfries, Scotland DG1 1LR
Quality Accommodation in Dumfries Town Centre
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Frequently Asked Questions

What time can we check in from?

What time do we have to check out?

Is there parking?

Do you allow pets?

Do we have to leave the house during the day?

What time do you lock up in the evening?

How do we get to you from the station?

Can we leave our car in your car park on our day of departure to explore the town on foot?

Are you within walking distance to the centre?

Why do I need to provide my credit card details?


 

 

What time can we check in to the B&B?
Normal check in times are between 4.00pm and 8.00pm.

What time do we have to check out from our room?
Check out time is 10.00am.

Is there parking?
We have parking to the front of the B&B where you can leave your car for the duration of your stay.

Do you allow pets?
Sorry we do not accept pets at The Torbay Lodge

Do we have to leave the house during the day?
Are there really still guest houses who chase their guests out of the house? We hope not. Once you have got your keys, the room is yours until you check out. We do need access for room service during the morning, however.

What time do you lock up in the evening?
You will receive a front door key on arrival – so you are free to come and go as you please

How do we get to you from the station?
If you are travelling from the south then just follow the way out signs from the platform that you will arrive on. This will take you to the shared car park of the railway station and the Station Hotel. To the right of the Sation Hotel is Lovers Walk; you will see a school sign which slightly obscures our sign. We are about 150 paces away opposite St John's Church.

If travelling from the north then you need to cross the footbridge to the opposite platform and follow the way out signs. This will take you to the shared car park of the railway station and the Station Hotel. To the right of the Sation Hotel is Lovers Walk; you will see a school sign which slightly obscures our sign. We are about 150 paces away opposite St John's church

Can we leave our car in your car park on our day of departure to explore the town on foot?
Yes, of course, we strongly recommend you do that. It is cheaper and safer.

Are you within walking distance to the centre?
A normally fit person will walk to the main shopping area of Dumfries within 5 minutes. Local pubs and restaraunts are also within a 5 minute walk.

Why do I need to provide my credit card details?
To complete a booking we ask for a debit or credit card number with expiry date and the 3 digit security number. (The request for your 3 digit security number is part of the pre-authorization process required by our credit card payment facility; all card information is held in a safe and secure environment and credit card details are appropriately disposed of on your departure.

Please note that no money will be taken from your card prior to your arrival) We do, however, ask for 48 hours cancellation notice, unless you have made a block booking of all our rooms, should you wish to cancel. In the event of a ‘no show’ or late cancellation then the first night’s accommodation cost will be taken from your card.

Your credit card details also provide us with the security that we will receive payment for the following:-

 


 
   
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31 Lovers Walk, Dumfries DG1 1LR Telephone: 01387 253922 Bed and breakfast Dumfries

 

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